Privacy Policy

Last Updated: April 18, 2025

Introduction

H2T Finance (“we,” “our,” or “us”), a subsidiary of H2T Media Group, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Forex trading platform, or engage with our services.

By accessing or using H2T Finance services, you agree to the collection and use of information in accordance with this policy. We recommend reading this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Complete profile details
Submit trading application forms
Contact our customer support
Subscribe to our newsletters
Participate in surveys or promotions

This information may include:

Full name
Email address
Phone number
Date of birth
Nationality
Residential address
Government-issued identification documents
Banking information
Employment information
Financial status and trading experience

Trading and Account Information

As a Forex trading service provider, we collect information related to your trading activities, including:

Trading history and patterns
Account balances and transactions
Deposits and withdrawals
Trading preferences and settings
Performance metrics
IP addresses and device information used to access our platform

Automatically Collected Information

When you visit our website or use our platform, we automatically collect certain information about your device and usage patterns, including:

IP address
Browser type and version
Operating system
Device information
Referring website
Pages visited and time spent
Click patterns and interactions with the platform
Geolocation data (if permitted by your device settings)

Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect functionality.

How We Use Your Information

We use collected information for the following purposes:

Core Service Functionality

Process your account registration and verification
Execute and facilitate your trading activities
Process deposits, withdrawals, and other financial transactions
Provide customer support and respond to inquiries
Verify your identity in compliance with regulatory requirements
Send essential service notifications and updates

Business Operations

Improve and optimize our platform and services
Analyze user behavior and preferences for product development
Conduct market research and statistical analysis
Detect and prevent fraudulent activities and security breaches
Comply with legal obligations and regulatory requirements
Resolve disputes and enforce our terms of service

Marketing and Communications

Send promotional content and newsletters (with your consent)
Notify you about new features, products, or services
Provide personalized trading insights and recommendations
Conduct surveys to gather feedback

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contractual Necessity: Processing necessary to fulfill our contractual obligations to you as a user of our services.
Legal Compliance: Processing required to comply with our legal obligations, particularly financial regulations, anti-money laundering laws, and know-your-customer requirements.
Legitimate Interests: Processing based on our legitimate business interests, such as improving our services, ensuring platform security, and preventing fraud.
Consent: Processing based on your explicit consent, particularly for marketing communications and certain types of data collection.

Data Sharing and Disclosure

We may share your information with the following categories of recipients:

H2T Media Group Companies

We may share your information with other entities within the H2T Media Group for operational, business, and marketing purposes in accordance with this Privacy Policy.

Service Providers

We engage third-party service providers to assist with various aspects of our business operations, including:

Payment processors
Identity verification services
Cloud hosting providers
Analytics services
Customer support tools
Marketing and communication platforms

These providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

Regulatory Authorities

As a Forex trading service provider, we are subject to regulatory oversight and may be required to disclose your information to:

Financial regulatory bodies
Tax authorities
Law enforcement agencies
Government entities

Such disclosures are made only when legally required or to comply with regulatory obligations.

Business Transfers

If H2T Finance or H2T Media Group undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.

International Data Transfers

H2T Finance operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence. We implement appropriate safeguards when transferring data across borders, including:

Standard contractual clauses approved by relevant data protection authorities
Data protection agreements with recipients
Verification of recipient countries’ data protection adequacy

By using our services, you consent to the transfer of your information to countries that may have different data protection rules than your country.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Staff training on data protection and security practices
Physical security measures for our facilities

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The duration of your relationship with us
Legal obligations to retain data for certain periods
Relevant statutes of limitations
Ongoing or potential disputes or legal claims
Regulatory requirements applicable to financial services

When personal information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right to Access: Request information about the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal information under certain circumstances.
Right to Restrict Processing: Request limitation of how we use your data in certain scenarios.
Right to Data Portability: Receive your personal information in a structured, commonly used format.
Right to Object: Object to our processing of your information based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Withdraw previously given consent for data processing.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

Children’s Privacy

H2T Finance services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Material changes to this policy will be notified to you through email or a prominent notice on our website before the changes become effective.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

H2T Finance
Data Protection Officer
Email: [email protected]
Phone: +84933.948.888
Address: 4/567 Tổ 10 Khu Phố Hòa Lân 1 Thuận An Bình Dương, Việt Nam

H2T Media Group
Parent Company
Email: [email protected]
Address: 4/567 Tổ 10 Khu Phố Hòa Lân 1 Thuận An Bình Dương, Việt Nam

Complaints

If you have concerns about our data practices that we have not satisfactorily addressed, you have the right to lodge a complaint with your local data protection authority.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable in the jurisdiction where H2T Finance maintains its principal place of business, without regard to its conflict of law provisions.

By using H2T Finance services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.